Use your existing LDAP or Active Directory to create BeyondTrust users. Once enabled, users can request remote support directly from the app.Īutomatically distribute incoming support requests to the right representative, support group or vendor, reducing hold times in an automated manner. With BeyondTrust, skilled staff can engage with critical support requests instantly and remotely.Īllow website visitors to request help by sharing their browser, and only their browser, during a chat support session.Ĭhat with customers through a secure, customizable chat window during both support and training sessions.Įmbed BeyondTrust remote support and screen sharing in your Android/iOS app. When you need to do more that talk, just elevate from chat to screen sharing or remote control.Įngage highly skilled technicians cost effectively.
#APP LIKE REMOTR FOR MAC WINDOWS#
BeyondTrust Buttons can be deployed on remote desktops or embedded in Windows applications.Īdd secure chat support to your website or mobile app. Give customers a push-button way to request remote support. Atlas enables large support organizations to scale.
Set up multiple BeyondTrust Appliances in geographic clusters for regional load balancing of support. Both customers and support technicians can control which applications are shared. Improve security by limiting screen sharing to specific applications.
Annotations work in view-only mode, even when remote control is not enabled. Draw on the remote desktop during remote support sessions or presentations.
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